Customer Service Consultant

We are growing and Atlassian needs a Customer Service Consultant who can hit the ground running. You will be working with a team that has been together for years and is genuinely good at what they do.

About the role

This is a part time position based in Perth, WA. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Deliver day-to-day work to a consistently high standard, with clear handover notes
• Follow all safety, quality and compliance requirements relevant to the role
• Support onboarding and mentoring of new team members
• Keep records accurate and up to date in our systems
• Contribute to continuous improvement — we act on good ideas quickly

What we’re looking for

• Clear written and verbal communication skills
• Attention to detail and a genuine sense of ownership
• Australian working rights
• Relevant experience in a similar role, or demonstrated equivalent capability
• Comfort working in a small, fast-moving team

What you’ll get

• A salary in the range of $79,000 – $115,000 per year
• Discounted health insurance and gym memberships
• Extra paid day off for your birthday
• Paid parental leave and return-to-work support
• Employee assistance program available to you and your household

How to apply

To apply, send through your current resume. We aim to respond to every applicant within five business days. Atlassian is committed to providing an accessible recruitment process — let us know if you need any adjustments.

Atlassian is committed to a workplace where everyone is safe, respected and able to do their best work.