Customer Service Consultant

Woolworths Group has an opportunity for an experienced Customer Service Consultant. The team is supportive, the work is varied, and the expectations are clear.

About the role

This is a contract/temp position based in Darwin, NT. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Follow all safety, quality and compliance requirements relevant to the role
• Deliver day-to-day work to a consistently high standard, with clear handover notes
• Build strong working relationships with internal and external stakeholders
• Report on progress and outcomes to the relevant manager
• Work with your team lead to plan the week and flag risks early

What we’re looking for

• Relevant qualification or trade certification where the role requires it
• Australian working rights
• Attention to detail and a genuine sense of ownership
• Clear written and verbal communication skills
• Comfort working in a small, fast-moving team

What you’ll get

• A salary in the range of $114,000 – $152,000 per year
• Discounted health insurance and gym memberships
• Annual professional development budget
• Structured onboarding with a buddy for your first three months
• Extra paid day off for your birthday

How to apply

If this sounds like the right next step, we would love to hear from you. Apply with your resume and a short cover letter telling us why this Customer Service Consultant role suits you. Woolworths Group is an equal opportunity employer and welcomes applications from all backgrounds.

Woolworths Group is committed to a workplace where everyone is safe, respected and able to do their best work.