Service Desk Analyst
Coles Group has an opportunity for an experienced Service Desk Analyst. The team is supportive, the work is varied, and the expectations are clear.
About the role
This is a contract/temp position based in Melbourne, VIC. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.
What you’ll be doing
- Keep records accurate and up to date in our systems
- Report on progress and outcomes to the relevant manager
- Work with your team lead to plan the week and flag risks early
- Build strong working relationships with internal and external stakeholders
- Contribute to continuous improvement — we act on good ideas quickly
What we’re looking for
- Relevant experience in a similar role, or demonstrated equivalent capability
- Australian working rights
- Comfort working in a small, fast-moving team
- A current driver’s licence (preferred, not essential for all locations)
- A positive, safety-first attitude
What you’ll get
- A salary in the range of $96,000 – $107,000 per year
- Above-market superannuation and salary packaging options
- Discounted health insurance and gym memberships
- Employee assistance program available to you and your household
- Annual professional development budget
How to apply
To apply, send through your current resume. We aim to respond to every applicant within five business days. Coles Group is committed to providing an accessible recruitment process — let us know if you need any adjustments.
Coles Group is committed to a workplace where everyone is safe, respected and able to do their best work.
Apply for this job
Ready to apply?
Sign in to apply for this role and keep track of every application in one place.
More jobs like this
Full Stack Developer
Coles GroupBe an early applicant
This is a great chance for a Full Stack Developer to step into a role with genuine progression. Coles Group promotes from within and invests in training.
Learning & Development Specialist
Kmart AustraliaBe an early applicant
We are growing and Kmart Australia needs a Learning & Development Specialist who can hit the ground running. You will be working with a team that has been together for years and is genuinely good at what they do.
Chef de Partie
Macquarie GroupExpiring soonBe an early applicant
We are growing and Macquarie Group needs a Chef de Partie who can hit the ground running. You will be working with a team that has been together for years and is genuinely good at what they do.
HSE Advisor
Australia PostBe an early applicant
Australia Post is looking for a HSE Advisor to join the team. This is a newly created role, and you will have real scope to shape how it works from the first month.